Services
DG Terminal Support Services
Terminal coordination and exception handling.
Terminal coordination and exception handling to reduce communication effort at the port.
Application scenarios
DG port delivery, container pick-up, gate-in and gate-out, port operations, ad-hoc coordination and exception handling.
Services
Vehicle coordination
Port operations
Document liaison
Gate-in and gate-out follow-up
Exception handling
Service advantages
-
One-stop coordination
Transport, port and documentation handled through a single contact.
-
Less repeated communication
One dedicated account contact keeps following up for you.
-
Exceptions handled for you
Changes in port operations coordinated and reported promptly.
Process
-
Order intake
Verify booking / SO
-
Documentation
Completed 1 day before loading
-
Container pickup & inspection
Certified inspection · photo record
-
Factory loading
Certified supervision · photo record
-
Maritime declaration
24 hours before arrival
-
Customs clearance
Single window declaration
-
Port entry & container return
Compliant placards and seals
-
Settlement & filing
Reconciliation & invoicing · document filing
Safety assurance
Operating conditions confirmed; vehicles and personnel screened; port requirements communicated; milestone tracking; closed-loop exception handling.
FAQ
Which services can be combined?
Transport, declaration, supervised loading, yard slots and related port operations can be combined to suit your shipment.
Can you help with an ad-hoc port issue?
Yes. Send us the container number and the details, and we will first assess what can be coordinated.
Complex Logistics, Handled
Tell us the cargo name, UN number, hazard class, container type, port and delivery address — our specialists will help you work out how to move it.
Not sure whether your documents are complete? Ask us first — we will tell you what to prepare next.